POSTAGE

UK Postage is fulfilled by Royal Mail, Yodel or Evri. FREE delivery with either partner will provide tracking, should you require a faster delivery time please contact me prior to purchase. Please note that we aim to deliver within 2-3 working days. I will aim to dispatch your order within 2 days of purchase, I will contact you should there be a significant delay.

RETURNS

If there is a reason you need to return/exchange your purchase please contact me to discuss the reason prior to any returns and within 28 days of delivery. Returned items will have a full refund. Postage & Packaging is at customers expense.

If the item is not returned in its original condition, the buyer is responsible for any loss in value

PRIVACY POLICY

At RefreshedTrainers.com, we take your privacy very seriously. This Privacy Policy sets out how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

What personal information do we collect?

When you visit RefreshedTrainers.com, we may collect the following types of personal information:

Name
Email address
Phone number
Mailing address
Billing information
Information about your training preferences

We may also collect non-personally identifiable information about your visit to our website, such as your IP address, browser type, and operating system.

How do we use your personal information?

We use your personal information to provide you with the best possible service, including:

Responding to your inquiries and requests
Processing your orders and payments
Providing you with training and coaching services
Sending you marketing communications and updates about our products and services

We may also use your personal information to improve our website and services, as well as for internal business purposes.

Who do we disclose your personal information to?

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information to our trusted service providers who assist us in delivering our services to you. These service providers may include:

Payment processors
IT support providers
Marketing and advertising agencies

We may also disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

How do we protect your personal information?

We take the security of your personal information very seriously and take reasonable measures to protect it from unauthorized access, use, or disclosure. Our website is hosted on a secure server, and we use SSL encryption to protect your sensitive information when you make a payment.

Your rights and choices

You have the right to access and correct your personal information at any time. You can also choose to opt-out of receiving marketing communications from us by following the instructions in our emails.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@refreshedtrainers.com.